In this blog, Greg James simplifies the questions and answers provided by the EBA in their seven new Q&As on strong customer authentication and helps you to understand the impact, starting with those he believes are most consequential.
In this blog, fscom’s operational and security expert, Greg James takes the time to answer all your key questions in relation to REP018 – the operational and security risk assessment that all payment service providers (PSPs) must submit to the regulator at least once a year.
In this blog, Simon Whittaker and Greg James discusses the recent outages faced by Smile, an online banking service offered by the Co-operative Bank.
The Co-operative Bank has been no stranger to operational issues affecting its app and web services over the past few years and, yet again, it has suffered issues. The recent outages, with the accompanying customer impact, illustrates common issues and why the regulators are emphasising the importance of building operational resilience in financial services.