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Greg James

Greg James

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Let’s talk about Strong Customer Authentication: CP21/3

[fa icon='calendar'] 29-Apr-2021 17:49:45 / by Greg James posted in SCA, Payments sector, E-money sector

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In this fourth blog in our series on the FCA’s CP21/3 consultation, Greg James looks at the proposed changes to strong customer authentication (SCA); one of the most contentious regulatory developments introduced by the second Payment Services Directive (PSD2).

The FCA has made a clear effort to alleviate some of the strain on the customer journey, however with new guidance inevitably comes new questions. We have broken down the changes into those that will generate the most conversation and those that are simply explicit confirmations in existing guidance.

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Q&A of a Q&A: A breakdown of the EBA's recent SCA opinions

[fa icon='calendar'] 24-Feb-2021 17:11:43 / by Greg James posted in E-money, SCA, payments, Open Banking and SCA

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In this blog, Greg James simplifies the questions and answers provided by the EBA in their seven new Q&As on strong customer authentication and helps you to understand the impact, starting with those he believes are most consequential.

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REP018 – Your Key Questions Answered!

[fa icon='calendar'] 08-Dec-2020 11:15:36 / by Greg James posted in Regulatory compliance, Cybersecurity, REP018

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In this blog, fscom’s operational and security expert, Greg James takes the time to answer all your key questions in relation to REP018 – the operational and security risk assessment that all payment service providers (PSPs) must submit to the regulator at least once a year.

 

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‘Smile’ and bear it: operational resilience and the Co-operative Bank

[fa icon='calendar'] 16-Jul-2020 16:17:24 / by Greg James posted in Cybersecurity

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In this blog, Simon Whittaker and Greg James discusses the recent outages faced by Smile, an online banking service offered by the Co-operative Bank.

 

The Co-operative Bank has been no stranger to operational issues affecting its app and web services over the past few years and, yet again, it has suffered issues. The recent outages, with the accompanying customer impact, illustrates common issues and why the regulators are emphasising the importance of building operational resilience in financial services. 

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Meeting the InfoSec demands of PSD2 and GDPR

[fa icon='calendar'] 31-Jan-2018 10:00:00 / by Greg James posted in PSD2, Cybersecurity

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